Is the media kit really free?
Is the media kit really free?
Yes. You can generate and share a media kit without a paid subscription. Paid plans unlock the brand deal CRM, analytics dashboard, and additional customization options.
Which platforms does Creator OS support?
Which platforms does Creator OS support?
Creator OS currently supports YouTube and Twitch. Additional platforms may be added in the future.
How often are my channel stats updated?
How often are my channel stats updated?
Stats are synced from YouTube and Twitch on a regular schedule. Updates may take a few hours to reflect on your media kit and analytics dashboard.
Can brands see my media kit without logging in?
Can brands see my media kit without logging in?
Yes. Your media kit shareable link is public — brands can view it without creating a Creator OS account.
What happens if I disconnect a channel?
What happens if I disconnect a channel?
The channel’s stats are removed from your media kit and analytics dashboard. Your deal history and contacts are not affected.
Can I have multiple channels connected?
Can I have multiple channels connected?
Yes. You can connect multiple YouTube and Twitch channels. Each connected channel appears in your analytics dashboard and contributes to your media kit.
How do I cancel my subscription?
How do I cancel my subscription?
Go to Account > Billing > Cancel Subscription. Your plan remains active until the end of the current billing period. No prorated refunds are issued. For more details, see Plans & Billing.
Is my data private?
Is my data private?
Creator OS only accesses your public channel statistics. It never posts content on your behalf or accesses your private messages or account data.
How do I contact support?
How do I contact support?
Use the in-app chat in the bottom-right corner of any page, or visit usecreator.app for assistance.